If for any reason you would like to return an item, we are happy to offer you a refund within 14 days of receipt of your order. The item(s) must be in new, unused and unworn condition with all tags attached. It is our policy to return goods to the purchaser if we suspect that any item(s) have been used or worn, are soiled, damaged or smell of smoke or any other odour.
All Lucy Nagle items are made to the highest quality however if you find an item you have purchased is unsatisfactory, you can return it within 20 days for a refund.
If the Products delivered are defective, not what you ordered, or damaged on delivery please notify us straight away and in any event within 3 days of delivery and we will arrange for the Products to be collected
Returns within Ireland:
Please send your items by Tracked Post or Courier back to us:
Lucy Nagle Designs Ltd
PO BOX 13358
We recommend using a traceable service as we can't be responsible for lost items.
Please note we do not cover the cost of return postage / courier.
Please ensure the description of contents is ‘Returning to Sender’ so additional taxes are not charged.
Please email customer care if you need further assistance: email@example.com