REFUNDS POLICY

If for any reason you would like to return an item, we are happy to offer you a refund within 30 days of receipt of your order. The item(s) must be in new, unused and unworn condition with all tags attached. It is our policy to return goods to the purchaser if we suspect that any item(s) have been used or worn, are soiled, damaged or smell of smoke or any other odour.

Returns within Ireland:

To assist you in completing your return within Ireland we have teamed up with DPD - you can access their returns portal through the following link:

https://dpd.ie/Returns#/lucynagle

Please use your order number or name as a reference number.

Returns outside of Ireland:


Please send your items by Post or Courier back to us.

We recommend using a trackable service as we can't be responsible for lost items. 

Please note we do not cover the cost of return postage / courier. 

Please email customer care for the returns address: hello@lucynagle.com

 

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